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The Mediation Process: Practical Strategies for Resolving Conflict 4th Edition

The Mediation Process: Practical Strategies for Resolving Conflict 4th Edition

All interpersonal relationships, communities, organizations, societies, and nations experience disputes or conflicts at one time or another. Con- flict and disputes exist when people or groups engage in competition to achieve goals that they perceive to be, or that actually are, incompatible. Conflict is not necessarily bad, abnormal, or dysfunctional; it is a fact of […]

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